Ep 86 - Telephone Tag: Voicemail Dos and Don'ts

Are you using your voicemail in a professional manner? Is your voicemail always full, allowing no one else to get through? Do you even have a voicemail message, or is there just a lonely “beep”? Having made thousands of calls to practitioners over the years and often hearing no professional connection to their practices, co-hosts Kristin Coverly and Darren Buford discuss why having a professional voicemail message is the gateway to your business. Has there ever been such low-hanging fruit to improving your practice in under five minutes?

Resources:

Brandon, John. “Voicemail is Now Officially Dead. Here’s What Killed It.” Inc. January 12, 2018. www.inc.com/john-brandon/voicemail-is-now-officially-dead-heres-what-killed-it.html.

McClain, Colleen. “Most Americans Don’t Answer Cellphone Calls from Unknown Numbers.” Pew Research. December 14, 2020. www.pewresearch.org/fact-tank/2020/12/14/most-americans-dont-answer-cellphone-calls-from-unknown-numbers.

Voicemail icon in front of soundwaves

Episode Hosts

Meet our hosts

  • Darren Buford Photo

    Darren Buford

    Darren Buford is senior director of communications for ABMP. He is editor in chief of Massage & Bodywork magazine and has worked for ABMP for 24 years and been involved in journalism at the association, trade, and consumer levels for 26 years. He has served as board member and president of the Western Publishing Association, as well as board member for Association Media & Publishing. Contact him at [email protected].